Account Manager (Client Servicing)
We are looking to recruit 3 high-performing account managers. The position is open in both Delhi-NCR & Mumbai, India. Don’t apply if you aren’t from a creative / advertising / digital agency background.
A Day In The Life Of An Account Manager
As an Account Manager, you will work with our stellar, nimble team to manage creative, social, search, display, video, and mobile advertising campaigns for a portfolio of clients.
You will also be advising clients on industry trends, ways to harness different technology solutions and optimize their ad spend to drive long-term value.
You will need to be client focused and able to demonstrate good communication, organization and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.
The Role
- Manage execution and performance of social, search, display, video, and mobile advertising campaigns through the full account management life cycle. Participate in kick-off meetings, client relationship management, ad-serving, tech stack implementation, campaign optimization, and quarterly business planning
- Helping to strategize and improve our account management teams' processes and operations.
- Advise clients on industry trends, the competitive landscape, and how this impacts them.
- Partner with our sales team on proposal responses, technical demos, and marketing efforts.
- Align client's needs with our solutions to help them achieve their goals and uncover opportunities to drive long-term value
- Ensure Timely deliveries of task calendar, reports etc
- Responsible of overall quality checks
- Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant
- Conflict & Crisis management.
- Billings & payments – Ensure timely billing to clients & timely payments to partners/vendors.
What You Bring To It
- 3-5 years of account management and client servicing experience in the creative agency & online advertising space.
FYI
Buffalo Soldiers is a growth stage start-up, a full-service creative agency with a digital heart. We help companies build brands, through different layers of story-telling : textual, creative and videos.
We are sector agnostic. From one of the world’s biggest IT solutions company to India’s biggest e-commerce platform to International Universities to Non-Profits – we trail-blaze through B2B, B2C, Non-Profit spaces with consummate ease.
We are an equal opportunity employer.
Our HQ is in 91 Springboard in Sector 1, Noida. Our Mumbai office is coming up soon.
What We Offer
General Health
Insurance
Equity for every Team
Members with Vesting Period
Loads of Fun
and Good Energy
Our office is based out of 91springboard in Sector 1, Noida.
But right now, we are in HYBRID MODE.
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